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Legal & Compliance Center

Everything you need to know about our terms, policies, and compliance.


 

 

Privacy Policy

Effective Date: June 30, 2026

Mivien, Inc. dba Joynt (“Joynt,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, use our applications, create an account, participate in a co-ownership group, communicate with us, or otherwise use our services (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.

1. Information We Collect

1.1. Information You Provide Directly: We may collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Date of birth
  • Profile information
  • Account credentials
  • Property and co-ownership planning information
  • Ownership percentage information
  • Survey responses
  • Communications with customer support
  • Realtor and lender information
  • Information submitted through forms, webinars, promotions, referrals, or affiliate programs

1.2. Financial and Identity Verification Information: Certain services may require financial account, business, or identity verification information. Depending on the service used, we and our service providers may collect:

  • Government-issued identification
  • Tax identification information
  • Business formation information
  • Banking information
  • Payment information
  • Beneficial ownership information
  • Information required for Know Your Customer (KYC), Know Your Business (KYB), anti-money laundering, sanctions screening, fraud prevention, and regulatory compliance purposes

Some of this information may be collected directly by our service providers rather than by Joynt.

1.3. Automatically Collected Information: When you use our Services, we may automatically collect:

  • IP address
  • Browser type
  • Device identifiers
  • Operating system
  • Referring URLs
  • Pages viewed
  • Session activity
  • Clickstream data
  • Time spent on pages
  • Interactions with features and content
  • Error logs
  • Diagnostic information

1.4. Cookies and Similar Technologies: We use cookies, pixels, tags, SDKs, and similar technologies to:

  • Authenticate users
  • Maintain account sessions
  • Improve site functionality
  • Measure performance
  • Analyze usage patterns
  • Personalize content
  • Support advertising and marketing efforts

You may control certain cookie settings through your browser settings.

2. How We Use Information

We use information for legitimate business purposes, including:

  • Providing and operating the Services
  • Creating and managing user accounts
  • Facilitating co-ownership planning and management
  • Facilitating financial services and transactions
  • Identity verification and fraud prevention
  • Compliance with legal and regulatory obligations
  • Providing customer support
  • Communicating with users
  • Sending transactional notifications
  • Sending marketing communications where permitted
  • Improving existing products and services
  • Developing new features and functionality
  • Conducting analytics and research
  • Protecting the security and integrity of our Services
  • Enforcing our agreements and policies

3. How We Share Information

We do not sell personal information for monetary consideration. We may share information with the following categories of recipients:

3.1. Service Providers: We may share information with vendors that provide services on our behalf, including:

  • Cloud hosting providers
  • Customer support providers
  • Email and notification providers
  • Analytics providers
  • Identity verification providers
  • Payment processors
  • Banking and financial services providers
  • Electronic signature providers
  • Marketing and CRM providers

3.2. Financial Services Providers: To provide financial, payment, treasury, card, identity verification, and compliance-related services, information may be shared with financial institutions and service providers including:

  • Stripe
  • Banking partners supporting Stripe financial products
  • Identity verification providers
  • Compliance and sanctions screening providers

These providers may use information as necessary to comply with applicable laws and financial regulations.

3.3. Business Transfers: Information may be transferred as part of:

  • Mergers
  • Acquisitions
  • Reorganizations
  • Asset sales
  • Financing transactions

3.4. Legal and Regulatory Requirements: We may disclose information when necessary to:

  • Comply with legal obligations
  • Respond to lawful requests
  • Protect rights, safety, and security
  • Investigate fraud or misuse
  • Enforce our agreements

4. Analytics and Advertising

We may use third-party analytics and advertising technologies, including:

  • Google Analytics
  • Meta Pixel
  • LinkedIn Insight Tag
  • Microsoft Clarity

These providers may collect information regarding your interactions with our Services. For more information regarding their privacy practices, please review their respective privacy policies.

You may be able to manage advertising preferences through your browser settings or applicable provider tools.

5. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our Services
  • Maintain user accounts
  • Comply with legal and regulatory obligations
  • Resolve disputes
  • Enforce agreements
  • Protect our business interests

Retention periods may vary depending on the type of information and applicable legal requirements.

6. Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction.

Despite these safeguards, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access personal information
  • Correct inaccurate information
  • Delete personal information
  • Obtain information about how information is collected and used
  • Opt out of certain data-sharing activities
  • Object to certain processing activities where permitted by law

To exercise applicable rights, contact us at hello@joynt.com.

We may verify your identity before fulfilling certain requests.

8. Account Deletion Requests

Users may request deletion of their account and personal information by contacting us at hello@joynt.com.

Upon receiving a verified request, we will delete or anonymize personal information where required by applicable law. Certain information may be retained where necessary to comply with legal obligations, maintain financial and business records, prevent fraud, enforce agreements, resolve disputes, satisfy banking or regulatory requirements, or fulfill other lawful business purposes.

9. California Privacy Rights (CCPA/CPRA)

California residents may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

9.1. Categories of Personal Information Collected: During the previous 12 months, we may have collected the following categories:

  • Identifiers
  • Customer records information
  • Financial information
  • Internet and electronic activity information
  • Commercial information
  • Professional or employment information
  • Geolocation information derived from IP addresses
  • Information voluntarily submitted by users

9.2. Categories of Information Disclosed: We may disclose these categories to service providers, financial service providers, identity verification providers, analytics providers, marketing providers, legal advisors, and government authorities when required by law.

9.3. Sale or Sharing: Joynt does not sell personal information for monetary consideration. We may use advertising and analytics technologies that may constitute “sharing” under California law.

9.4. California Rights: California residents may request:

  • Access to collected information
  • Correction of inaccurate information
  • Deletion of personal information
  • Information regarding disclosures of personal information
  • Opt-out of sharing where applicable
  • Limitation of the use of sensitive personal information where applicable

9.5. Exercising California Rights: Requests may be submitted by emailing hello@joynt.com with the subject line “Privacy Request.” Authorized agents may submit requests on behalf of California residents where permitted by law. We will not discriminate against individuals for exercising privacy rights.

10. Children’s Privacy

Our Services are not directed to children under 13 years of age.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

11. International Users

If you access our Services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

By using the Services, you acknowledge such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When material changes are made, we will update the Effective Date and post the revised version on our website.

Continued use of the Services following any update constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Mivien, Inc. dba Joynt
Email: hello@joynt.com
Website: https://www.joynt.com

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Image Policy

Effective Date: June 9, 2025

At Joynt, we are committed to respecting intellectual property rights and ensuring that the images used on our platform align with ethical and legal standards.

Use of Images

Joynt uses a combination of original graphics, licensed assets, user-submitted content, and AI-generated images to enhance our platform’s experience. While we strive to ensure all images comply with copyright laws and ethical guidelines, we recognize that concerns may arise regarding ownership or similarity to existing works.

AI-Generated Images

Some images on our site are created using AI-based tools. While we make every effort to verify originality and avoid unintentional replication, AI-generated content may sometimes resemble existing works. If you believe an image on our site is too similar to your work or violates any intellectual property rights, please contact us immediately.

Reporting an Image Concern

If you believe an image on our platform belongs to you, has been used without proper authorization, or violates any rights, please reach out to us with the following details:

  • A description of the image in question
  • A link to the page where the image appears
  • Proof of ownership or details about the concern
  • Your contact information

You can submit your request via our contact form.

We will review all claims promptly and work with you to address concerns, whether by providing proper attribution, removing the image, or taking other necessary actions to ensure compliance.

Commitment to Compliance

Joynt is dedicated to maintaining a legally compliant and ethically responsible platform. We appreciate the community’s help in upholding these standards and will take all reports seriously to ensure fair and appropriate use of images.

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